IM Connect+® App – Privacy policy

INTEGRA Metering provides the IM Connect+® mobile application for Android and iOS as a commercial application for configuring, commissioning and communicating with compatible metering devices.
This Privacy Policy explains how information is processed when you use the IM Connect+® application.

By using the application, you agree to the practices described in this Privacy Policy.

This Privacy Policy applies to the IM Connect+® mobile application for Android and iOS.

Device and Meter Data

The application communicates with compatible INTEGRA Metering devices using technologies such as Bluetooth and NFC (depending on the capabilities of the device).
To provide its functionality, the application may process technical information including:

• Meter configuration data
• Meter identification numbers
• Measurement data
• Diagnostic information
• Device configuration parameters
• Firmware and device information

This information is processed solely to enable the operation and configuration of compatible metering devices.

The application is not intended to collect personal information unless you voluntarily provide it, for example when contacting INTEGRA Metering for technical support.

The application may communicate with INTEGRA Metering servers to:

• verify software licenses;
• activate application features;
• validate licensing or user entitlements.

Only the information necessary for these purposes is transmitted.

If an error occurs while using the application, diagnostic information may be collected to help identify and resolve technical issues.

This information may include:

• Internet Protocol (IP) address
• Device model
• Operating system version
• Application version
• Date and time of the error
• Diagnostic or crash information

This information is used solely for troubleshooting, maintaining and improving the application.

Depending on your device and operating system, the application may request access to the following features:

• Bluetooth, to communicate with compatible metering devices.
• NFC, to read compatible NFC-enabled metering devices.
• Camera, to scan license or activation barcodes and QR codes.
• Network access, to communicate with licensing or application services.

These permissions are used only for their intended application functionality.

The application may communicate securely with INTEGRA Metering servers to:

• verify licensing information;
• activate application features;
• perform services required for the normal operation of the application.

The Android version of the application may use Google Play Services, where required by the operating system.

These third-party services are governed by their own privacy policies.

The IM Connect+® mobile application does not use cookies.

If the application provides access to external websites, those websites may use cookies according to their own privacy policies.

INTEGRA Metering uses commercially reasonable technical and organizational measures to protect the information processed by the application.

However, no method of electronic transmission or storage is completely secure, and absolute security cannot be guaranteed.

The application may contain links to external websites.

INTEGRA Metering is not responsible for the content or privacy practices of those websites. We encourage you to review their privacy policies before providing any personal information.

The application is intended for professional use and is not directed to children under the age of 13.

We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time.

Any changes will be published on this page together with the updated effective date.

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact:

INTEGRA Metering AG

Email: info@integra-metering.com