IM Connect+® App – Privacy Policy

INTEGRA Metering offers the IM Connect+® mobile app for Android and iOS as a commercial application for configuring, commissioning, and communicating with compatible metering devices.
This Privacy Policy explains how data is processed when using the IM Connect+® app.

By using this application, you agree to the practices described in this Privacy Policy.

This Privacy Policy applies to the“IM Connect+®”mobile app for Android and iOS.

Device and Meter Data

The app communicates with compatible INTEGRA measuring devices using technologies such as Bluetooth and NFC (depending on the device's features).
To ensure proper functionality, the app may process technical information, including:

• Measuring Device Configuration Data
• Identification numbers of the measuring device
• Measurement Data
• Diagnostic Information
• Device Configuration Parameters
• Firmware and Device Information

This information is processed solely to enable the operation and configuration of compatible measuring devices.

The app does not collect any personal data unless you voluntarily provide it, for example, when you contact INTEGRA Metering for technical support.

The application can communicate with the INTEGRA metering servers to:

• Review software licenses;
• To enable application features;
• To validate licenses or user permissions.

Only the information necessary for these purposes will be transmitted.

If an error occurs while using the application, diagnostic information may be collected to identify and resolve technical issues.

This information may include the following:

• IP Address (Internet Protocol)
• Device Model
• Operating System Version
• Application Version
• Date and time of the error
• Diagnostic or crash information

This information is used exclusively for troubleshooting, maintenance, and improving the application.

Depending on the device and operating system, the application may request access to the following features:

• Bluetooth for communicating with compatible measuring devices.
• NFC, for reading data from compatible NFC-enabled measuring devices.
• Camera for scanning license or activation barcodes and QR codes.
• Network access to communicate with licensing or application services.

These permissions are used exclusively for the application's intended functions.

The application can securely communicate with the INTEGRA metering servers to:

• Check the license information;
• To enable application features;
• To perform services required for the normal operation of the application.

The Android version of the app may use Google Play Services if required by the operating system.

These third-party services are subject to their own privacy policies.

The IM Connect+® mobile app does not use cookies.

If the application grants access to external websites, those websites may use cookies in accordance with their own privacy policies.

INTEGRA Metering takes technically and organizationally appropriate measures to protect the data processed by the application.

However, no method of electronic transmission or storage is completely secure, and absolute security cannot be guaranteed.

The application may contain links to external websites.

INTEGRA Metering assumes no responsibility for the content or privacy practices of these websites. We recommend that you read the respective privacy policies before providing any personal information.

The app is intended for professional use and is not intended for children under 13 years of age.

We deliberately do not collect any personal information from children.

We reserve the right to update this Privacy Policy from time to time.

Any changes will be posted on this page along with the updated effective date.

If you have any questions about this Privacy Policy or would like to exercise your privacy rights, please contact:

INTEGRA Metering Inc.

Email: privacy@integra-metering.com